Frequently asked questions
Hygge (pronounced “hoo-gah”) is a Danish concept that embodies a feeling of cozy contentment, warmth, and well-being through enjoying life’s simple pleasures. Whether it’s curling up with a book on a rainy afternoon or savoring a cup of hot cocoa on a winter night, hygge is about creating a comforting and inviting atmosphere.
Hygge (pronounced “hoo-gah”) is a Danish concept that embodies a feeling of cozy contentment, warmth, and well-being through enjoying life’s simple pleasures. Whether it’s curling up with a book on a rainy afternoon or savoring a cup of hot cocoa on a winter night, hygge is about creating a comforting and inviting atmosphere.
Yes! You can add a personalized gift message during checkout before finalizing your order. Or you can email us your gift message after your order to support@happyhyggegifts.com Please include your order confirmation number.
Yes! You can add a personalized gift message during checkout before finalizing your order. Or you can email us your gift message after your order to support@happyhyggegifts.com Please include your order confirmation number.
We understand that preferences vary! If you’d like to substitute an item in a gift basket, please email us atsupport@happyhyggegifts.com, and we will do our best to accommodate your request.
We understand that preferences vary! If you’d like to substitute an item in a gift basket, please email us atsupport@happyhyggegifts.com, and we will do our best to accommodate your request.
Yes! You can build your own custom gift box by selecting from a variety of cozy and thoughtful items. Start creating your personalized gift here: Build Your Own Gift Box.
Yes! You can build your own custom gift box by selecting from a variety of cozy and thoughtful items. Start creating your personalized gift here: Build Your Own Gift Box.
We ship via UPS, Fedex, and USPS. At checkout, you can select your preferred shipping method based on available options. Shipping rates are automatically calculated based on your location and the selected delivery speed.
We ship via UPS, Fedex, and USPS. At checkout, you can select your preferred shipping method based on available options. Shipping rates are automatically calculated based on your location and the selected delivery speed.
No, estimated delivery dates are provided by the shipping carriers and are not guaranteed. Once an order leaves our warehouse, we have no control over transit times. If you need a gift delivered by a specific date, please contact us before placing your order.
No, estimated delivery dates are provided by the shipping carriers and are not guaranteed. Once an order leaves our warehouse, we have no control over transit times. If you need a gift delivered by a specific date, please contact us before placing your order.
We typically process and ship orders within 1–2 business days. Once your order has shipped, you will receive an email notification containing your tracking number. You can click the tracking number to view the most up-to-date shipping status and estimated delivery dates directly on the carrier’s website.
We typically process and ship orders within 1–2 business days. Once your order has shipped, you will receive an email notification containing your tracking number. You can click the tracking number to view the most up-to-date shipping status and estimated delivery dates directly on the carrier’s website.
We currently ship within the United States and to select Canadian addresses from our warehouse located in California.
We currently ship within the United States and to select Canadian addresses from our warehouse located in California.
If your order has not yet shipped, you may request a cancellation or update by emailing us at support@happyhyggegifts.com as soon as possible. Additionally, you will have the option to modify or cancel your order within one hour of placing it—detailed instructions for doing so can be found in your order confirmation email.
If your order has not yet shipped, you may request a cancellation or update by emailing us at support@happyhyggegifts.com as soon as possible. Additionally, you will have the option to modify or cancel your order within one hour of placing it—detailed instructions for doing so can be found in your order confirmation email.
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition and packaging to be eligible for a return.
To initiate a return, please email us at support@happyhyggegifts.com for instructions. Please note that customers are responsible for return shipping costs. Items returned without prior authorization will not be accepted.
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition and packaging to be eligible for a return.
To initiate a return, please email us at support@happyhyggegifts.com for instructions. Please note that customers are responsible for return shipping costs. Items returned without prior authorization will not be accepted.
Yes, we specialize in corporate and bulk gifting! For inquiries, please reach out to us at sales@happyhyggegifts.com to discuss customization options and bulk pricing.
Yes, we specialize in corporate and bulk gifting! For inquiries, please reach out to us at sales@happyhyggegifts.com to discuss customization options and bulk pricing.
We accept all major credit cards, as well as PayPal, Venmo, Apple Pay, and Google Pay.
We accept all major credit cards, as well as PayPal, Venmo, Apple Pay, and Google Pay.
Yes! All of our gift boxes are beautifully packaged and ready to gift. If you have specific wrapping requests, please contact us before placing your order.
Yes! All of our gift boxes are beautifully packaged and ready to gift. If you have specific wrapping requests, please contact us before placing your order.
Currently, each order can only be shipped to one address. If you need to send gifts to multiple recipients, please place separate orders or contact us for assistance with bulk shipping.
Currently, each order can only be shipped to one address. If you need to send gifts to multiple recipients, please place separate orders or contact us for assistance with bulk shipping.
Yes, expedited shipping options are available at checkout. Please note that expedited shipping applies to transit time only and does not affect our standard order processing time of 1-2 business days.
Yes, expedited shipping options are available at checkout. Please note that expedited shipping applies to transit time only and does not affect our standard order processing time of 1-2 business days.
We’re happy to help! You can email us at support@happyhyggegifts.com. Our customer support team is available Monday - Friday from 9 AM to 6 PM PST.
We’re happy to help! You can email us at support@happyhyggegifts.com. Our customer support team is available Monday - Friday from 9 AM to 6 PM PST.